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The Responsible AI (RAI) Maturity Roadmap will help ensure mobile operators are using the emerging technology ethically and responsibly
Today, the GSMA have released their new Responsible AI (RAI) Maturity Roadmap, aimed at providing mobile network operators (MNOs) with tools and guidance surrounding their ethical implementation of AI.
The roadmap explores a company’s use of RAI across five aspects of their business: Vision, Operating Model, Technical Controls, Third-party Ecosystem, and Change Management and Communications. For each of these categories, the roadmap provides advice tailored to the company’s RAI maturity, from a Foundational level up to Advanced.
Telcos can work out where they sit on this maturity scale using a specially developed organisational assessment tool and receive advice on how to progress.
The guidelines have been developed in alignment with existing AI ethical standards for international organisations, including the OECD and UNESCO.
“The transformative potential of AI has long been apparent but its integration in our work and our lives must be done in a responsible and transparent way for it to be truly effective and sustainable,” said Mats Granryd, Director General of the GSMA. “Responsible AI is the right way to explore and unlock the many opportunities the technology presents, and the telecoms industry is proud to lead the way as the first sector to commit to this approach – we hope others will follow our example.”
The initiative is led by Axiata, Deutsche Telekom, Orange, Telefónica, and Telstra, with 19 MNOs in total signed up to participate. The full list of participating operators can be found on the GSMA website here.
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