EE takes coverage to the top of Ben Nevis 

News 

The addition plays a key role in enhancing the team’s ability to respond to emergencies, especially in areas previously lacking coverage

EE has teamed up with Lochaber Mountain Rescue Team (LMRT) to improve the connectivity and support search and rescue operations on Ben Nevis. Using existing 35-meter mast site located in Glen Nevis, this collaboration aims to enhance safety in one of the UK’s most popular yet challenging outdoor destinations. 

The mast, which has been providing 4G connectivity to EE customers and 999 coverage to all visitors, is also part of the UK Home Office’s Emergency Services Network (ESN) – a critical communications system for emergency services. The site’s strategic location in Glen Nevis, a popular area that attracts over 400,000 visitors annually, is crucial for addressing coverage gaps, particularly in ‘shadowed’ areas where the natural terrain had previously blocked signals. 

EE and LMRT worked together to install a single antenna and cable to the mast, which has significantly expanded the network’s range and improved communication capabilities for rescue teams. Since the installation of LMRT’s equipment just under two months ago, the team has responded to 17 callouts. Notably, two of these were in areas with no coverage before, and nine were in parts of Ben Nevis where coverage has been greatly improved.  

“Communications play a vital role in all of our rescue operations. We primarily use VHF radios to communicate with our base and other team members on the hill. We have had communication challenges in Glen Nevis and some aspects of Ben Nevis for many years, and the opportunity to locate a ‘repeater’ on this tower, with the support of BT Group, will make our operations safer and more efficient,” said Ian Pooleman, Secretary and Medical Officer at LMRT in a press release. 

“This is a simple yet effective example of how we can diversify the use of our portfolio of physical assets, many of which are in remote locations, to support the UK’s broader digital needs and connect more people for good, both now and into the future,” echoed David McKean, BT Group’s Tower Division Director. 

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